Terms of Use

1. Your Agreement

 This website WWW.ZANIHEZA.COM is operated by ZaNihezians. Please read these terms of use carefully before using ZaNiheza platform and the services offered by the company. “You” and “your” when used in this Terms of Use includes (1) any person who accesses ZaNiheza Platform and (2) people for whom you make a purchase of the experiences.

2. Change of Terms of Use

ZaNiheza’s Modifications:

ZaNiheza reserves the right, at its sole discretion, to change or modify any part of this Terms of Use at any time without prior notice. You should visit this page periodically to review the current Terms of Use to which you are bound. If ZaNiheza changes or modifies this terms of Use, ZaNiheza will post the changes to or modifications of this Terms of Use on this page and will indicate at the bottom of this page the date on which this Terms of Use was last revised.

Your continued use of the ZaNiheza Platform after any such changes or modifications constitutes your acceptance of the revised Terms of Use. If you do not agree to abide by the revised Terms of Use, do not use or access or continue to use or access  ZaNiheza Platform of the experiences. It is your responsibility to regularly check ZaNiheza Platform to ascertain if there are any changes to this Terms of Use and to review such changes.

In addition, when using the Services, you shall be subject to any additional terms applicable to such Services that may be posted on the page relating to such Services from time to time and the privacy policy adopted by ZaNiheza from time to time (“the Privacy Policy”). All such terms are hereby expressly incorporated by reference in this Terms of Use

3. Access and Use of the Services

Provision and Accessibility of Services
  • Subject to this Terms of Use, ZaNiheza may either offer to provide the Services by itself or on behalf of the Operators, as described in further detail on ZaNiheza Platform. The experiences that  have been selected by you on ZaNiheza Platform are solely for your own use, and not for the use or benefit of any third party.
  • ZaNiheza does not guarantee that the experiences will always be available or uninterrupted. ZaNiheza will not be liable to you if for any reason the experiences are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the experiences. You are also responsible for ensuring that all people who access the experiences through Internet connection are aware of this Terms of Use and other applicable terms and conditions for the experiences and that they comply with them.
  •  If you link to ZaNiheza Platform, ZaNiheza may revoke your rights to so link at any time, at ZaNiheza ‘s sole discretion. ZaNiheza reserves the right to require prior written consent before linking to ZaNiheza Platform.

4. ZaNiheza Platform and Content

  •  All materials displayed or performed on ZaNiheza Platform including but not limited to text, graphics, articles,  images, illustrations, video,  and other materials (“Content”) are protected by copyright and/or other intellectual property rights. This ZaNiheza Platform and the Content are intended solely for your personal and non-commercial use of the experiences and may only be used in accordance with this Terms of Use.
  •  If ZaNiheza agrees to grant you access to ZaNiheza Platform and/or the Content, such access shall be non-exclusive, non-transferable and limited license to access ZaNiheza Platform in accordance with this Terms and Use. ZaNiheza may, at its absolute discretion and at any time, without prior notice to you, amend or remove or alter the presentation, substance or functionality of any part or all of the Content from ZaNiheza Platform.
  •  You shall abide by all copyright notices, trademark rules, information, and restrictions contained in ZaNiheza Platform and the Content accessed through ZaNiheza Platform, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever ZaNiheza Platform or the Content or third party submissions or other proprietary rights not owned by you without the express prior written consent of the respective owners, or in any way that violates any third party rights.

5. ZaNiheza’s Liability for the ZaNiheza Platform and Content

  • ZaNiheza cannot guarantee the identity of any other users with whom you may interact with in the course of using ZaNiheza Platform. ZaNiheza cannot guarantee the authenticity and accuracy of any content, materials or information which other users or the Operators may provide. All Content accessed by you using ZaNiheza Platform is at your own risk and you will be solely responsible for any damage or loss to any party resulting there after.
  • Under no circumstances will ZaNiheza be liable in any way for any Content, including but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with the use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via ZaNiheza Platform.

6. Intellectual Property

All intellectual property rights subsisting in respect of ZaNiheza Platform belong to ZaNiheza or have been licensed to ZaNiheza for use on ZaNiheza Platform. On ZaNiheza Platform, the experiences and the Content are protected by copyright and other intellectual property rights as collective works and/or compilations, pursuant to applicable copyright laws, and other intellectual property laws. You undertake that: (a) You shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any part of ZaNiheza Platform and the Content, software, materials, or the experiences in whole or in part; (b) You shall only download or copy the Content (and other items displayed on ZaNiheza Platform or related to the experiences) for personal and non-commercial use only, provided that you maintain all copyright and other notices contained in such Content; and (c) You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal and non-commercial use is expressly prohibited without prior written permission from ZaNiheza or from the copyright holder identified in such Contents copyright notice.

7. User Submissions

Uploading of Information

In the course of accessing ZaNiheza Platform or using the experiences, you may provide information which may be used by ZaNiheza and/or the Operators in connection with the Services and which may be visible to other users of ZaNiheza Platform. You understand that by posting information or content on ZaNiheza Platform or otherwise providing content, materials or information to ZaNiheza and/or the Operators in connection with the experiences. You acknowledge and agree that ZaNiheza retains the right to reformat, modify, create derivative works of, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to ZaNiheza does not affect your ownership of or right to grant additional non-exclusive licenses to the material in the user submissions, unless otherwise agreed in writing.

8. Use of ZaNiheza Platform and the Services

You represent, warrant and undertake to ZaNiheza that you will not provide any User submissions or otherwise use ZaNiheza Platform or the Services in a manner that infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; or Violates any law, statute, ordinance or regulation; or Is harmful, fraudulent, deceptive, threatening, abusive, harassing, including but not limited to any employee or representative of ZaNiheza.

9. Removal of User Submissions

  • ZaNiheza reserves the right to remove any User Submissions from this ZaNiheza Platform at any time, for any reason including but not limited to, receipt of claims or allegations from third parties or authorities relating to such User Submission or if ZaNiheza is concerned that you may have breached any of the preceding representations, warranties or undertakings, or for no reason at all.
  •  By completing a booking, you agree to receive confirmation messages (in the form of emails, as well as an invitation email(s) for you to complete our guest review form which we will send to you after you finish an activity. Leaving a review is optional. For clarity, the confirmation and guest review emails are interact and are not part of the newsletters or marketing mails, from which you can unsubscribe. Upon submitting a review, your account may be awarded ZaNiheza credits, which may be used towards your next booking subject to terms and conditions. Each account may only submit one review per activity booked once or multiple times within the same calendar month. Fraud and abuse will result in the penalty of ZaNiheza credits
  • By posting a review, you grant ZaNiheza the full, perpetual, free, transferable and irrevocable rights to all submitted user content. ZaNiheza reserves the right to translate, edit, adjust, refuse or remove reviews at its sole discretion.
  • You further grant ZaNiheza the right to pursue at law any person or entity that violates your or ZaNiheza’s rights in the content by a breach of the Terms of Use. You agree you will be solely responsible for any user content you provide or submit.
  •  Content submitted by users will be considered non-confidential and ZaNiheza is under no obligation to treat such content as proprietary information. Without limiting the foregoing, ZaNiheza reserves the right to use the content as it seems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. ZaNiheza is under no obligation to offer you any payment for content that you submit or the opportunity to edit, delete or otherwise modify content once it has been submitted to ZaNiheza. ZaNiheza shall have no duty to attribute authorship of content to you, and shall not be obligated to enforce any form of attribution by third parties. Please refer to the Terms of Use on the Platform for more details.

10. Booking Confirmation

Certain Services are stated to be subject to instant confirmation. Other than these Services, any required time for confirmation as stated on the ZaNiheza platform is solely for reference only. Actual time required for confirmation may vary.

11. Modifications to Charges

ZaNiheza reserves the right to change its price list for fees or charges at any time, upon notice to you, which may be sent to you by email or posted on ZaNiheza Platform. Your use, or continued use, of the Services offered by ZaNiheza following such notification constitutes your acceptance of any new or revised fees or charges.

12. ZaNiheza’s Rights and Obligations

  • ZaNiheza reserves the right to deny and cancel bookings or purchases of any Services that are deemed in violation of this policy. Such a determination is at ZaNiheza’s sole discretion.
  • The above terms and conditions & return policies are applicable to all ZaNiheza users worldwide.

13. Remedies

 If you are dissatisfied with the ZaNiheza Platform, do not agree with any part of this Terms of Use, or have any other dispute or claim with or against ZaNiheza or another user of the ZaNiheza Platform with respect to this Terms of Use or this ZaNiheza Platform, your sole and exclusive remedy against ZaNiheza is to discontinue use of ZaNiheza Platform.

14. Links to Third Party Websites

  •  This ZaNiheza Platform may contain links to third-party websites or services (“Third Party Websites”) that are not owned or controlled by ZaNiheza, or the Services may be accessible by logging in through a Third Party Website. Links to Third Party Websites do not constitute an endorsement or recommendation by ZaNiheza of such Third Party Websites or the information, products, advertising or other materials available on those Third Party Websites.
  •  When you access Third Party Websites, you do so at your own risk. You hereby represent and warrant that you have read and agree to be bound by all applicable policies of any Third Party Websites relating to your use of the Services and that you will act in accordance with those policies, in addition to your obligations under this Terms of Use.
  •  ZaNiheza has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites. In addition, ZaNiheza will not and cannot monitor, verify, censor or edit the content of any Third Party Website. By using the Services, you expressly relieve and hold ZaNiheza harmless from any and all liability arising from your use of any Third Party Website.

15. ZaNiheza’s Responsibility

You agree that ZaNiheza shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that ZaNiheza is under no obligation to become involved. In the event that you have a dispute with one or more other users or third parties, you hereby release ZaNiheza, its holding companies, subsidiaries, officers, directors, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.

16. Termination

Termination by ZaNiheza
  • This Terms of Use shall remain in full force and effect while you use ZaNiheza Platforms or the Services. ZaNiheza may terminate or suspend your access to the Services or your membership at any time, for any reason, and without notice, which may result in the loss and destruction of all information associated with your membership. ZaNiheza may also terminate or suspend any and all Services and access to ZaNiheza Platform immediately, without prior notice or liability, if you breach any of the terms or conditions of this Terms of Use.
Effects of Termination
  • If these Terms of Use are terminated as a result of your breach, ZaNiheza reserves the right to cancel any outstanding Vouchers you may have purchased prior to said termination, without refund or liability to you.

17. Your Responsibilities

  •  It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.
  •  As visa and health requirements are subject to changes without notice, ZaNiheza recommends that you verify health and visa requirements with the appropriate consulate prior to departure.
  •  You acknowledge that some Operators may require you to adhere to local policies and furnish the necessary documents and/or licenses as a prerequisite to using and/or participating in the Services they offer.
  • ZaNiheza strongly recommends that you purchase a comprehensive travel insurance policy prior to departure.

18. Assignment

  • This Terms of Use is not assignable, transferable or sub-licensee by you except with ZaNiheza’s prior written consent. ZaNiheza may transfer, assign or delegate this Terms of Use and its rights and obligations without prior notice to you.
  • The Terms of Use have been drafted, and shall be interpreted, in English language. Any translation of the Terms of Use is solely for reference only. In the event of inconsistency between the English language version and a translated version, the English language version of the Terms of Use shall always prevail.